Key Business Processes

Because identifying and managing critical business processes is a vital factor in the effective management of successful organizations, Farringdon Consultants will review current processes, including roles and responsibilities of key process owners as well as the flow of identified key processes within the organisation’s service delivery value chain. After which a gap analysis of the current processes will be carried out to identify gaps & control lapses while identifying improvement opportunities. At the heart of the business excellence model there is a strong beat generated by the emphasis on process management. Within the context of quality management standards, and more specifically IS0 9000, 'procedure' is a key word which has acquired a particular meaning over the years.

Farringdon Consultants will also review existing policies and control framework within each process, including financial authority/ approval levels

Farringdon Consultants will assess the current utilisation of technology and the management reporting framework.